Onlydarksets

It’s called planned obsolescence…they better not tell me I need to buy a new one for their programming screw up

same thing happened………..two 30 gb zunes, frozen on start-up screen. called customer service……as usual, no human answer, and the automated response was useless. whats microsoft gonna do about this 1????????

My 30g Zune is FROZEN. This morning I plug it into my computer, because i wanted to sync some music. Well it started up as normal, Than Stop..Frozen w/ the Zune logo and a white bar at the bottom. Seem to be completely full, Not responding! I tried to reboot it using the back and up method nothing seems to be working. I’ve had it for about a year and never had a problem with it until today. Someone Please Help:(

I tried this:

use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.”

and all I succeeded in doing was cracking the case…couldn’t even get the outside cover off…

yup! Same problem over here? Have a refurbished Zune, thought that was the problem! Glad to see it’s not, let’s just hope MS fixes the problem! Pretty freaky though, Siberia, Netherlands, Ireland, UK, America.. Everyone’s musicplayer is dead.. Hope they will come with a solution soon! I miss my music!!! Everyone, Happy Newyear by the way!!!

woke up last night in the middle of the night and saw the startup thing at full white bar nd thot it was gnna be done until i woke up like 2-3 hours later nd saw it still at the startup but didnt think anything bc i was half asleep so i woke up at 930 today to find that my zune was frozen nd i tried rebooting it and NOTHING suckssssssssssss!!!!!!!!

First my 401K, now my zune, can it get any worse. 2008 a year to remember.

I just successfully performed the hard reset and my Zune is alive once again. I picked the wrong day to attempt a road trip apparently… haha.

The geniouses at microsoft most likely don’t know how to factor in a leap year into the clock function and its probably screwing up the zunes…why no problem with the other models though?

well…used the hard reset thing…took out battery….waited…plugged back in….seems ok for now….won’t sync till this blows over…hopefully MS is listening

Disconnecting battery for a few minutes worked for me. I agree, I’m waiting for a fix from MS before a sync.

this is the wierdest thing ever, it must be microsoft that did it! We might be able to sue them!

There’s a fix:

“Your zune will need a “hard reset.”

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It’s an easy process but if you’re unsure don’t attempt it if you think you’ll screw it or something. ”

Not pretty, but it might help those of you who have this problem.

Note the above fix works but Zune refroze when i connected to the new version of the Zune software

To add my two cents … ME TOO! My wife and I both have zune 30mg … and were both listening to music at about midnight when both, almost like a script, stopped playing the music, returned to the zune logo screen with solid white bar, and froze. Both batteries died in about 2 hours … recharged one over the rest of the night, but all I got was the same frozen screen. So, add “Sleepless in Seattle” (ha the sequel) to this list.

Hello. I just got my Zune a couple of months ago from my best friend and last night i had turned it off for about an hour and then went to turn in back on, and my zune logo came up and so did the progress bar but nothing worked by the way i have the 1809 model. What do i do?

My zune is frozen as well. I just figured it was all my porn messing it up, (JK). Tried the hard rest, nothing, tried letting it sit until the battery was dead, that didn’t work, and here in my office I have no tools to open the darn thing…except a hammer, and I am guessing that will not help.
It *DOES* seem really odd that so many people are having problems on this date. Look how many people have posted here, statisticly, we are a FRACTION of the population…I wonder if it is literally ALL 30g zunes. My wife has an 8g, and it’s fine.

Really irritating to say the least, I listen to mine LITERALLY all day.

I think that Microsoft did this to the Zunes because over half of the people on this page had problems with their zunes freezing up and my dad and i both have zunes and we went to put more music on them yesterday, and guess what. They both froze! So i don’t know whats up!

just read on zune.net that they are trying to fix this problem
if you wanna read goto zune.net then goto support nd its on the right

also my zune does not freeze at the start up with zune and white line
it says it has a dead battery nd im charging it now

yup, another frozen here.

my battery reset thing worked….then after about an hour…it reset itself…and once again have the logo and white bar…and im not opening the darned thing again……grrrrrrrr

WOW mine too!!!!! this is definitly scary ms needs to help us asap!!! hopefully it will be fixed tonight at 12am when it stopped working

Hmm now that my Zune is locked up also I wonder where I put my old vinyl and turn table. I never had to worry about lockup then….

i have a zune 30GB and i tried everything to reset it. it’s stuck on the screen that say zune and has a white bar at the bottom. i let it die and went to plug it in and it’s doing the same thing. it’s really getting annoying and i want to break it lol.